Talent Alchemy, Team Synergy: Your Guide to Extraordinary HR Solutions.
Now that 2020 proved people can work remotely and still get amazing work done, customer support and service leaders are making the remote trend permanent. According to a Gartner survey from 2020, 80% plan to increase work from home programs.
The global workforce was already in a period of powerful transformation when COVID-19 hit. Starting in the early 2000s, global hyper-connectivity, changing technologies, AI and machine learning, and social trends disrupted traditional models of work.
It’s never been easier for companies to recruit top-tier talent on a global scale, thanks to remote working apps, platforms, and social media. However, employees are now embracing lifestyle over work – with many migrating to other jobs to find new opportunities that better align with their values and priorities.
The onset of remote work has led to a business world without boundaries. However, while hiring global team members is now easier than ever, you still need to know where to find the right talent, especially within the tech industry.
For new managers who are building or inheriting teams in today’s turbo-charged, digitally-enabled business environment, things are far more complicated than they were thirty years ago. They are also far more interesting, far more productive, and far more creative. But that doesn’t make managing a modern global team easy. Far from it. Yet with the challenges come extraordinary joys.
A diverse, distributed team adds efficiency, improves the overall chances of success for a business, and most importantly, adds another measure of resilience. And in times of crisis and uncertainty, it’s resilience that helps businesses come out stronger on the other side.